Last updated: October 2026

Order processing

Orders are processed and shipped within 3–5 business days (Monday–Friday, excluding holidays). Custom items such as Create Your Own blends are made to order and are included in this timeframe. You’ll receive an email with tracking information as soon as your order ships.

Shipping rates & delivery

  • We ship within the United States only.
  • Orders ship with USPS Ground Advantage. Your shipping cost is calculated at checkout based on your address and the weight of your order.
  • USPS Ground Advantage typically delivers in 2–5 business days after your order ships. Delivery times are estimates and can’t be guaranteed.
  • California orders include applicable sales tax, calculated at checkout.

Free local pickup

Live in the Antelope Valley or Santa Clarita area? Choose Local pickup at checkout and pick up your order for free. Local pickup is available for these ZIP codes: Lancaster, Palmdale, Littlerock, Quartz Hill, Acton, Santa Clarita and surrounding areas (91310–91390, 93040, 93510, 93532, 93534–93536, 93539, 93543, 93550–93552, 93560, 93584, 93586, 93590, 93591 and 93599).

  • Pickup location: Scents & Inspiration, Inc.
    42207 6th St W #102
    Lancaster, CA 93534
  • Pickup hours: Tuesday–Saturday, 11:30 a.m. – 4:30 p.m.
  • We’ll email you when your order is ready. Please bring your order number.

Damaged, missing or incorrect items

If your order arrives damaged, or something is missing or incorrect, please email us at info@scentsandinspiration.com within 7 days of delivery with your order number and a photo. We’ll make it right with a replacement or refund at no cost to you.

Lost or delayed packages

If your tracking hasn’t updated in several days or your package hasn’t arrived, contact us and we’ll help you follow up with USPS. Please double-check your shipping address at checkout – we can’t be responsible for packages delivered to an incorrect address entered at checkout.

Questions?

Email info@scentsandinspiration.com or call (661) 547-0352.